How far in advance should I place an order?
We LOVE orders that are placed far in advance (we definitely have orders several months out). This give us the opportunity to prioritize you on our calendar. During non-holiday months at least one week is preferred. During holiday months we will provide a date by which cookies need to be ordered. Please understand that our cookies are 100% home-made from start to finish. We take the time to make sure your cookies are exactly what you expect from taste to design. At times we are able to squeeze in an order with less than a week's notice, however please be advised that the order may be subject to a rush fee depending on the schedule for that particular week.
How do I place an order?
Use any of our contact methods to initiate your order, the website contact form, e-mail, Facebook, or Instagram. Eventually we will switch to e-mail to finalize your cookie order and send an invoice.
How do I pay?
We accept cash, check, Venmo, and credit card (we do charge a small convenience fee for credit card use). Venmo is VERY easy and convenient, it is definitely our preferred method to be paid. Upon receipt of your invoice we require payment in full to reserve that space in our calendar.
Please check your invoice for ordering details. Make sure names are spelled correctly, colors are as requested, and any specific design is indicated on your invoice (usually an inspiration picture will be attached). All orders must be paid in full prior to picking up your cookies. When your invoice is paid, we view this as approval for the order as described.